Operation Manager

Jobs Responsibilities:

·         Oversees day-to-day operations.

·         Provides leadership at all levels of the organization.

·         Defines and implement policies and performance standards.

·         Assists HR with recruiting when necessary.

·         Evaluate employee performance and provide additional coaching and support as needed.

·         Assess departmental and company performance and devise plans for improvement.

·         Oversees budgeting, reporting and planning.

·         Works with the board of directors to determine values and mission, and plan for short and long-term goals.

·         Researches new technologies and alternative methods of efficiency.

·         Designs strategy and set goals for growth.

·         Controls budgets and optimize expenses.

Job Specifications:

·         Proven experience in similar executive role in Spa/hospitality field preferred 

·         Experience in planning and budgeting

·         Knowledge of business process and functions (Finance, HR, Procurement, Operations etc.)

·         Strong analytical ability

·         Excellent communication skills

·         Outstanding organizational and leadership skills

·         Willing to travel frequently

·         Problem-solving aptitude